Our customers rate us 4.9 stars for service and 96% would highly recommend us
Here at Gateway2Lease we aim to deliver an exceptional customer experience that is quick, professional and hassle free.
We have partnered with Feefo who are one of the largest independent review platforms in the UK. We aim to make the process of leaving a service and product review very easy. We also aim to achieve 5 star reviews for our service and also happy customers who will recommend us to friends or family members.
Trusted on service, products and recommendations
Our customers' experience is at the heart of everything we do. We take pride in delivering exceptional service that not only meets but exceeds expectations. From the moment you engage with us, whether it's through our website, via email, or over the telephone, we aim to provide a seamless and car leasing enjoyable experience.
We focus on three key feedback areas that are integral to our commitment to customer satisfaction and continuous improvement: our service, our products, and the Net Promoter Score (NPS) as a measure of customer advocacy.
Your feedback on our service helps us understand where we excel and where we can make enhancements to better serve you. Our latest ratings can be found below.
Our Service Rating
Regarding G2L's service...
4.9 out of 5
Based on 2027 reviews on Feefo
Vehicle Rating
Regarding the vehicles we offer...
4.9 out of 5
Based on 1502 reviews on Feefo
NPS Rating
Likelihood to recommend us...
96% promoters
Based on 306 reviews on Feefo
Read our glowing reviews
Whether you're new to leasing, looking for inspiration, reassurance, or simply a glimpse into what sets us apart, our latest reviews are a testament to the dedication we have to exceeding your expectations. Explore now and see why our customers continue to choose Gateway2Lease with confidence.
Trustpilot Reviews
We've been rated excellent by our customers on Trustpilot!
View our Trustpilot reviewsRefer a friend to Gateway2Lease and receive £50 in vouchers!
We’re proud to have won a 2024 platinum award for customer service with a fantastic 96% of our customers saying they would recommend us!(Terms and conditions apply, click here for more information)
Make a referral