Gateway2Lease receives Feefo Platinum Trusted Service Award 2025
We’re proud to have received the Feefo Platinum Trusted Service Award - a clear sign of our commitment to providing an excellent customer experience!
Feefo launched the Trusted Service Awards in 2014 to recognise brands that collect verified reviews and receive great feedback from their customers. These awards are unique because they reflect a business’s genuine commitment to excellent customer service, based on real customer opinions.
Feefo works with over 6,500 brands worldwide, making it the largest provider of verified reviews. It helps both brands and consumers make smarter decisions while enabling brands to create more personalised experiences.
Consumer confidence continues to grow slowly back to pre-pandemic levels, but spending remains cautious. Businesses that stand out are those that prioritise excellent service and embrace a customer-focused approach. This award recognises brands that go above and beyond to deliver exceptional standards.
Feefo awards the Platinum Trusted Service to businesses that have maintained Gold standard for three consecutive years. To earn a Gold Trusted Service Award, businesses must collect at least 50 reviews with a Feefo service rating between 4.5 and 5 during the period from 1st January 2024 to 31st December 2024.
Rob Marshall, Gateway2Lease said: "We’re thrilled to receive a Platinum Trusted Service Award from Feefo because it’s entirely based on genuine customer feedback. As a family-run business, we take great pride in providing a personal touch and building strong relationships with our customers. In today’s tough economic climate, we know how crucial it is to offer great value and service. This award reflects our team’s hard work and commitment to listening to our customers and meeting their vehicle leasing needs, whether it’s a car, van, or pickup. As we move into 2025, we’re dedicated to upholding these high standards and keeping our customers at the heart of everything we do.
Tony Wheble, CEO at Feefo, congratulated the winners: “During these economically challenging times, it's inspiring to see companies like Gateway2Lease consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don't just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence.”
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We are a family run business based in rural Worcestershire. Our team of 38 staff are on hand to provide an exceptional service to personal and business customers.
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